Shipping + Pick Up + Returns
Shipping + Pick Up
Après Collections is happy to offer free pick up for online orders in Denver. Follow these steps for your free, easy pick up:
Not local? No worries. We offer flat rate standard shipping for $7 and rush shipping for $15. Standard shipping takes 3-5 business days. Rush shipping takes 1-2 business days. Please allow 1-3 business days for our Après Babes to ship your order.
During these unprecedented times, shipping delays and tracking problems can occur due to the increased demand placed on carriers. If you're having trouble tracking your order, or are having other shipment issues, email us at email@example.com, or contact the carrier.
Après Collections is not held responsible for any lost or stolen packages once delivered to the carrier. Once we bring it to the carrier, the fulfillment company is held responsible.
Returns + Exchanges
We understand there may be occasions where you wish to return an item. We've got your back with our 14 day return policy, so if for any reason you change your mind about your purchase, you can return it, in its original condition, within 14 days of the date you received it and receive a refund for the item.
Accessories, masks, and sale items are final sale and are not eligible for returns or exchanges.
The item you are returning can't be worn, altered, or washed. Tags must be attached. All returns are subject to inspection and we reserve the right to refuse your refund if your return does not meet these requirements.
You are responsible for return shipping costs. We recommend shipping your return with tracking to ensure it makes it back to us. We will not be able to issue a refund on your item(s) if we never receive them, and that sucks for everyone. If you're around Denver, you can drop it off. It's free, it's guaranteed to get to us, and you'll get your refund fast af. And if you're exchanging, you can snag your new item at the same time. #instantgratification
To exchange an item, please first return the item you wish to exchange, then simply place a new order.
All you have to do to return an item is fill out the pink return/exchange form that was included with your purchase. Lost it? No problem. Just grab a piece of paper and write down the following info on it:
- First and Last Name
- Are you returning or exchanging?
- Why are you returning or exchanging the item(s)?
Throw that paper in a bag/box/whatever with your item(s) and mail or drop it off to:
2520 N. Gaylord St.
Denver, CO 80205
If you're dropping it off, look for the pink door. That's how you know you've got the right place. If you're shipping it, we will let you know when we receive your return, and will refund you within one business day.
Still have questions? No problem. Shoot us an email at firstname.lastname@example.org and we'll take care of it!